Shipping policy

Shipping Policy

At JT Outdoor Products, we work to process and ship every order as quickly and efficiently as possible. Please review the shipping information below.

Orders containing in-stock items are typically processed and shipped within 48 hours of purchase.
Once your order has shipped, you will receive a confirmation email with tracking information.

Orders containing out-of-stock items will be fulfilled in the order they were received as soon as inventory becomes available.
We will provide email updates regarding the status of your order.

Due to their size and shipping requirements, rod orders cannot be shipped to P.O. Box addresses. A valid physical street address is required.
Route Package Protection is available to help protect rod shipments against loss, theft, or damage during transit.
Customers who remove or decline Route Package Protection acknowledge that their shipment will not have this additional coverage.
JT Outdoor Products is not responsible for rods that are lost or damaged during transit when Route Package Protection has been removed or declined. In other words if you remove route protection and your rod is damaged, lost, or stolen the cost of replacement falls on the purchaser and not JT Outdoor Products.
Any claim for a protected shipment must be submitted in accordance with Route’s claim procedures and coverage terms.

Delivery times may vary depending on your location, carrier service, weather conditions, and the shipping method selected.
Orders containing both in-stock and out-of-stock items may be shipped separately.
Additional shipping fees will not be charged solely because an order is divided into multiple shipments.
JT Outdoor Products is not responsible for delays caused by shipping carriers, severe weather, incorrect addresses, or other circumstances outside our control.